Our jewelry is electroplated with real gold five times. The plating won't fade with proper care. It can be worn while swimming, bathing, or exercising. You can air dry your jewelry on a soft towel or gently pat it dry. If you don't use it regularly, store it in the provided dust bag.

Add the product to the shopping cart, enter the shopping cart, fill in the coupon code in the "Discount Input Box" and apply it or check out directly. After clicking "Summary & Discount Code" on the checkout page, the discount code input box will be displayed. Enter the discount code and the code will take effect when you check out.

Once your payment is verified, processing and shipping may take up to 1-3 days, excluding weekends and holidays. After processing, shipments within the U.S. typically take 3-5 business days, while international shipments take 4-14 business days. For custom orders, the production time is 2-3 weeks, and shipping typically takes 5-14 days.

Once your order has shipped, you will receive updates and tracking information via email.

If you have any questions about processing time or shipping, please feel free to contact customer service at service@tongshops.com.

Most of our jewelry is S925 silver with 18K gold finish. Some of the chains are made by brass over the 18K gold finish.

TONG is always committed to creating and providing the best quality jewelry. If there is any manufacturing defect within the 365-day warranty of your purchase of gold plated/vermail jewelry, our guarantee entitles you to a one-time replacement of the piece. A shipping and handling fee of $19.99 will be charged for all warranty replacements.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.